Acceptable Use Policy

These community rules apply to everyone who uses Kora and to everything you put on it — your profile, photos, bio, messages, and reports. They are part of our Terms & Conditions. We operate a zero-tolerance approach to the most serious behaviour, set out below. If you break these rules, we may remove your content and remove your account.

• You must be at least 18. Kora is for adults only.
• Use your own name, your own photos, and accurate information. No impersonation, no fake profiles, no pretending to be someone you are not.
• One account per person. Do not create new accounts to evade a removal.
• Your profile is about you. Don’t use it to advertise, recruit, or promote a business or cause.

The following are never allowed on Kora. They will end your access, and we report them to the competent authorities where the law requires it or where we believe someone is at risk:

• Child sexual exploitation or abuse, including CSAM. Any sexual content involving a person under 18 — including child sexual abuse material (CSAM) — any sexualisation of a minor, grooming, and any attempt to use Kora to contact or meet a minor. Removed without exception and reported.
• Human trafficking, sex trafficking & sexual exploitation. Human or sex trafficking, forced labour, the commercial sexual exploitation of any person, buying or selling sex, prostitution, escorting, sugar-dating arrangements, and any solicitation of paid sexual services.
• Sexual violence. Rape, sexual assault, sexual coercion, and threats of sexual violence — including content that depicts, promotes, glorifies or encourages it.
• Non-consensual content. Sharing intimate or sexual images or recordings of anyone without their consent, recording someone without their consent, and unsolicited sexual content or advances.
• Sexually explicit profile content. Nudity, pornography, or sexually explicit photos, bios, prompts or messages. Kora is a general-audience dating and booking service, not an adult service.
• Scams & fraud. Any scam or fraudulent activity intended to defraud other users: romance, investment or crypto scams, phishing, deception about who you are or what you want, and requests for money, gift cards or financial help.
• Aiding, abetting or encouraging abuse. Using Kora to aid, abet, facilitate, arrange, advertise or encourage any of the above, or any other abuse or exploitation of a person — whether it happens on Kora or off it.
• Harassment, hate & threats. Bullying, stalking, threats of violence, and hate speech or slurs targeting people for who they are.
• Illegal activity. Anything illegal, or content that promotes self-harm, violence, or dangerous behaviour.

Book and pay through Kora. Arranging payment off-platform to avoid our protections is not allowed — it puts you outside the refund and safety measures Kora provides. Don’t spam, mass-message, or solicit other users, and don’t share other people’s private information.

Photos should show you, be appropriate for a general audience, and not contain nudity or explicit content. Only upload content you own or have the right to share. We may remove content that breaks these rules or the law.

If something isn’t right, you can report it in the app — not only a profile. You can report:

• A user profile.
• An individual message.
• An activity or rendezvous proposal.
• A venue-related safety issue, from the booking.
• Other booking-related concerns, from the booking.

You can also write to legal@koraexperiences.com or use the contact form (choose Safety, or Legal / Privacy). Reports go to our team, are never shown to the person you report, and never reveal who reported them. You can also unmatch — that removes you from each other’s chats and from each other’s discovery.

Our team reviews every report by hand. We do not use automated content moderation. Where our rules are broken we may remove content or remove the account. Account removal anonymises the profile and cancels and refunds the person’s upcoming bookings.

Target response times (we aim to meet these; they are not a guarantee of a particular outcome):

• Standard reports. First review within 48 hours, counting business days only.
• Urgent safety reports involving minors, human or sex trafficking, CSAM, sexual violence, or non-consensual content: treated first, with first review within 48 hours, counting business days only.
• Appeals of a content removal or account restriction: we acknowledge within 48 hours, counting business days only, and aim to decide within ten business days. Write to legal@koraexperiences.com.

We do not operate a 24/7 public hotline. If you are in immediate danger, contact local emergency services first, then tell us. To report illegal content specifically, see “Reporting illegal content” in our Terms.

Kora does not run identity or criminal-background checks on users, so please look out for yourself: meet in public, tell a friend where you’re going, arrange your own transport, and trust your instincts. If you ever feel unsafe, leave — and report the person afterwards.

Questions about these rules, or need to reach our safety team? Write to support@koraexperiences.com or use the contact form.